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Peak Position

To deliver an extraordinary patient experience, organizations have to understand the experience their patients have, not just in any one touchpoint, but across the entire patient journey as a whole.
Brian Solis “The four pillars of innovative patient experiences”,
15 December 2020
To deliver an extraordinary patient experience, organizations have to understand the experience their patients have, not just in any one touchpoint, but across the entire patient journey as a whole.
Brian Solis “The four pillars of innovative patient experiences”,
15 December 2020

Peak Position

The Traditional Method

A traditional patient journey, in most cases, closely aligns with the literal definition of a journey. It is a clinical description of the treatment & management “experiences” of patients, from diagnosis through treatment and beyond.

However, a typical journey doesn’t delve deep enough into those experiences to inform an action to be taken.

The Traditional Method

A traditional patient journey, in most cases, closely aligns with the literal definition of a journey. It is a clinical description of the treatment & management “experiences” of patients, from diagnosis through treatment and beyond.

However, a typical journey doesn’t delve deep enough into those experiences to inform an action to be taken.

Our Solution

Whether your brand is focused on a common or rare disease, the Solstice Engagement Process creates a unique roadmap with potentially unknown, yet critical understandings of patients, caregivers, and HCPs regarding diagnosis, treatment, and support.

Our data and insight driven roadmaps not only illustrate in detail what each party will be faced with at critical junctures, but also accurately identifies key moments of opportunity that can be leveraged to drive behavioral change.

Uncovering unique data-driven insights allows us to positively impact patients’ care, as well as provide a more thorough understanding of the support, care, and diagnostic ecosystems that surround your patients every day.
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